1. Introduction
Na Your Chance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
2.1 Personal Information:
- Full name
- Email address
- Phone number (WhatsApp)
- Government-issued ID (BVN or NIN)
- Date of birth
- Location (State and LGA)
2.2 Financial Information:
- Wallet balance
- Transaction history
- Payment method details (processed by third-party providers)
3. How We Use Your Information
- Create and manage your account
- Process transactions and payments
- Verify your identity (KYC compliance)
- Send notifications about draws and wins
- Improve our services
- Comply with legal obligations
- Prevent fraud and ensure security
4. Data Security
We implement industry-standard security measures:
- End-to-end encryption for data in transit
- AES-256 encryption for data at rest
- Secure payment processing via Mono Direct Pay
- Regular security audits
- Access controls and authentication
5. Data Sharing
We may share your data with:
- Payment processors (Mono)
- Identity verification services
- Law enforcement (when required by law)
- Service providers who assist our operations
We do NOT sell your personal data.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
7. Data Retention
- Active accounts: Duration of account activity
- Closed accounts: 7 years (regulatory requirement)
- Transaction records: 7 years
8. Children's Privacy
Our services are not intended for persons under 18. We do not knowingly collect data from minors.
10. Regulatory Compliance
We comply with:
- Nigeria Data Protection Regulation (NDPR)
- National Lottery Regulatory Commission (NLRC) guidelines
- Central Bank of Nigeria (CBN) regulations